FAQs About KeepVid Music Tag Editor

Frequently Asked Questions

1. What file formats/types can I fix with KeepVid Music Tag Editor?

We can clean the file formats that have a metadata substructure (ID3 tag) such as MP3 and M4A. We can't clean MIDI files, WAV files, or iTunes protected files (M4P) which come from the iTunes store (which we make the assumption already have clean data).

2. How long does it take to fix my collection?

KeepVid Music Tag Editor performance will vary from computer to computer but on average, we should take around 3-5 seconds to identify a track, and the same amount of time to save it.

3. How do I "Undo" or "Restore" a file?

If KeepVid Music Tag Editor incorrectly "Identify" a song, you have the option of restoring its original metadata at any time using the "Restore" feature on the top right corner of the list.

4. Why are some songs incorrectly recognized sometimes?

KeepVid Music Tag Editor uses the largest music database (CDDB) authorized by Gracenote to recognize and label songs; however, the following issues may cause a failure of the recognition.

  1. There may be an Internet connection error. To get the required information to recognize the songs properly, KeepVid Music Tag Editor needs to connect to the CDDB. If your network isn’t functioning properly, then it will cause errors.
  2. The first 20 seconds of the song are key for the software to be able to label the song. Ensure that you have a complete file.
  3. If the music has not been published or is a cover or recorded live, it will not always be found.

5.What are the limitations of the Free Trial version of KeepVid Music Tag Editor?

The free trial and registered versions of the software are functionally the same, aside from the limitations listed below.

  1. You are only able to identify ID3 tags for 10 songs.
  2. You are only able to batch fix 2 songs at a time.

Once you have purchased the software, you will receive an e-mail with the registration details. When you have registered the software, the trial limitations above will be removed.

6. How does KeepVid Music Tag Editor identify tracks?

By using the MusicID services provided by GraceNote, who owns the larget CD Database (CDDB), KeepVid Music Tag Editor is able to fix the mislabeled songs, and can recognize a large range of available music files.

To get the information needed, KeepVid Music Tag Editor will analyze the first 20 seconds of the track to get the “acoustic fingerprint” of the song and send it to the GraceNote CDDB to match the album information of the track. This is how we are able to get the ID3 information of the song and label it for you.

7. Where do I find the log files for KeepVid Music Tag Editor?

The log files generated by KeepVid Music Tag Editor are saved in the following path:
For Windows 10/8/7/Vista: C:\ProgramData\KeepVid\Music Tag Editor
For Mac: ~/Library/Logs